Arthur Journeys is committed to protecting your privacy and ensuring that your personal information is handled with the highest level of care. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – Name, email address, phone number, billing details, travel preferences.

  • Service Information – Booking details, itinerary preferences, event requirements.

  • Technical Information – IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process bookings and deliver requested services

  • Communicate important updates or changes to your itinerary or events

  • Personalize your travel and hospitality experiences

  • Improve our website, services, and customer support

  • Comply with legal and regulatory requirements

3. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we work to safeguard your data, no method of transmission or storage is completely secure.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your data

  • Request deletion of your personal information, subject to legal or contractual obligations

  • Restrict or object to certain data processing activities

6. Opt-Out Instructions

You may opt out of receiving non-essential communications from Arthur Journeys at any time:

  • Email Marketing – Click the Unsubscribe link at the bottom of any promotional email.

  • Phone/SMS Notifications – Reply STOP to any text message you receive from us.

  • Account Preferences – Contact us directly at [email protected] to update your communication preferences.

    Please note that even after opting out, you may still receive essential service-related communications.

7. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at [email protected].